Returns Policy
I want you to love what you ordered—and if something’s off, I’ll do my best to make it right.
Returns & Exchanges
If your item arrives damaged, defective, or isn’t what you expected, please get in touch within 14 days of delivery. I’m happy to offer a replacement or exchange whenever possible. In some cases, I may issue a refund.
To start a return or exchange:
Send an email to benjhawes@gmail.com with your order number, a brief note about the issue, and a photo if relevant.
Things to keep in mind:
Items must be unused and in their original condition
Because each item is made to order, I don’t offer returns for general buyer’s remorse or sizing
If you’re unsure about sizing, materials, or anything else before ordering, feel free to reach out first—I’m happy to help
Thanks so much for supporting small, independent merch. I appreciate you!